My Clara Account

Two-step authentication

• How do I enable two-step authentication?
• How to Reset Two-Factor Authentication?
• What is two-step authentication?

Plataforma Clara

• Labels for Transactions

Users

• How do I create a new user?
• What is a Location and how to create one?
• What is a Group and how to create one?
• What are the types of users?
• How do I change a user's role?
• How do I deactivate a user?

Account statements and peyments

• Where do I access the invoice and the payment slip?
• To advance a payment from my invoice, how do I do it?
• How does your invoice work?
• Notes on closing and due dates

Creating and Editing Cards

• How to create a Clara card
• How do I cancel a card?
• Request and approval of cards
• How to edit and add advanced settings to cards
• Card Templates: Standardize and save time
• How do I create my first card?

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My Cards

• How do I activate my Clara card?
• How do I access my card password?
• Click to Pay (C2P)
• What is the Company Card?
• What does it mean when a card is "Restricted"?
• Is there a cancellation policy for Clara cards?

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Transactions and movements

• Click to Pay (C2P)
• What do I do if my card doesn't swipe?
• What does my transaction status mean?
• How can I filter transactions?
• What should I do when I don't recognize a purchase?