Baggage Protection

You can travel with peace of mind knowing that expenses due to delays or lost luggage will be covered by your Clara Business Black card.

Important:  To use this benefit, it is necessary to issue the Insurance Ticket, which must be presented in case of possible occurrences.

Coverage conditions

  • The purchase of airline tickets must be carried out with the Clara Business Black card;
  • Maximum amount for delayed baggage (valid for 4 hours or more from the actual time of arrival at the destination): USD 600.00 reimbursement for necessary items expenses;
  • Maximum value for electronic equipment in lost luggage: USD 500.00 (per item, not exceeding the maximum value of the benefit);
  • Maximum amount for lost luggage on trips in Brazil or internationally (the Transport Company must confirm the impossibility of recovering the items): USD 3,000.00

In addition, you also have personalized assistance to help you track and locate lost luggage.

Learn all about the Baggage Protection benefit by accessing our Benefits Guide.


If you have any questions, please contact us through the Service Center:

Phone: 0800-591-1152


Chat: access the mobile app, WEB platform or Help Center

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